Diagnostic test catalogue
Online access to 300+ diagnostic test listings, with transparent pricing and discounts.
Our work / Client case study
Transforming diagnostic bookings and sample collection.
How TekMagnus took VCare Medical Diagnostics from phone and WhatsApp bookings to a digital platform for tests, health packages and home sample collection.
| Client | VCare Medical Diagnostics |
| Location | Tarnaka, Hyderabad |
| Website | vcaremedicaldiagnostics.com |
| What we did | End-to-end website design and development |
The headline result
About 50% more bookings
Following the website launch, VCare saw an approximately 50% increase in bookings compared with the earlier booking process.
About VCare
Diagnostics, at home.
VCare Medical Diagnostics is a Hyderabad-based diagnostic service provider offering a wide range of laboratory tests, preventive health checkup packages and home sample collection services.
VCare serves patients, doctors, hospitals and clinics, with a focus on accessible diagnostic services, transparent pricing and timely reporting.
The challenge
Bookings outgrew the phone.
Before the website, VCare managed all its bookings through phone calls, WhatsApp messages and direct customer enquiries. As patients and bookings grew, managing them manually became difficult and caused:
- Duplicate patient bookings
- Incorrect sample collection assignments
- Sample mix-ups and cross-exchange of collected samples
- Difficulties in coordinating bookings and collection schedules
- Increased dependency on manual communication and follow-ups
VCare needed a central digital platform to simplify booking, improve coordination and give patients easy access to diagnostic services.
What we built
One platform for tests, packages and home collection.
Health checkup packages
A wide range of preventive health packages, organized for different health requirements.
Online test booking
Cart-based booking that lets patients select multiple tests and book online.
Home sample collection
Pincode-based service availability checks and home sample collection booking.
Prescription upload
Patients can upload prescriptions to request diagnostic tests.
Doctor appointment booking
Online appointment enquiries.
Patient accounts
Registration and login for patients.
Online report access
Patients download their reports through their accounts, as well as receiving them by email.
Offers and announcements
Dedicated sections for promotional offers and updates.
Customer support
Direct contact and WhatsApp assistance for patient enquiries.
Results and business impact
From manual bookings to an organized operation.
Improved booking management
Centralized online booking helped address duplicate bookings and reduced confusion in managing patient requests.
Better sample collection coordination
Better booking and information management helped reduce incorrect sample collection assignments and sample mix-ups or cross-exchange errors.
Improved operational efficiency
The platform reduced dependency on manual booking coordination through phone calls and WhatsApp, making the whole process more organized.
Better patient convenience
Patients can explore tests, compare prices, choose health packages, check home collection availability and book online.
Overall, the website helped VCare move from a mostly manual booking process to a more organized digital operating model.
Client testimonial
“TekMagnus handled everything, from planning to launch, and they're still the team we call when we need changes. They explain things simply and deliver what they promise.”
The live website
See it in action.
Need a booking platform like this?
Tell us how your business runs today, and we’ll show you what we’d build.
Discuss your project →